Wollyhood is dè wolwinkel in Utrecht!

Wij zijn op vakantie van Donderdag 13 December t/m Zaterdag 22 December 2018. Tijdens deze periode is onze studio GESLOTEN.

Bestellingen
Tijdens de vakantie is onze webshop gewoon open. Je kunt op dezelfde wijze als normaal een bestelling plaatsen. Echter wordt jouw bestelling pas verwerkt / verzonden na onze vakantie (op volgorde van binnenkomst alle bestellingen). We hopen dat je hier begrip voor hebt.

E-mail
Alle naar ons toegezonden e-mails worden pas na onze vakantie z.s.m. in behandeling genomen. Ook zijn we telefonisch niet bereikbaar.

Op 28 & 29 December is de winkel gewoon open!

ONZE EXCUSES VOOR HET ONGEMAK!
Hartelijk dank voor jouw begrip!

Finally, we are shipping internationally. Hooray!
The testing phase went ok but as it can happen, things may not work out perfectly fine right away. Should an unexpected issue occur please contact us and bear with us, after all we are new to this.
We are still working on the translations of the shop and we are not 100% happy with the look of some address fields but hey, you can place an order and we can ship so that’s the main thing for now, right?

Below you can find some more information on international orders. Should you have any questions, please do not hesitate to contact us. We are happy to help!

Shipping costs:
We charge a flat rate regardless of the weight of your order (and sadly, shipping from Holland is not cheap). All parcels are shipped with Track&Trace as well as they are insured for up to 500 Euros.
Shipping costs will automatically appear as soon as you select your shipping country. If there is no option available please contact us via email.
All orders above 400€ are shipped free of charge!

  • Belgium/Germany/Luxembourg – 10€
  • Denmark, France, Italy, Monaco, Austria, Spain, Czech Rep, UK – 15€
  • Portugal, Finland, Hungary, Ireland, Poland, Slovenia, Slovakia, Sweden, Norway, Turkey, Switzerland – 20€
  • Rest of the world – 25€

Shipping time:
Shipping times can vary based on location (and customs process). We ship 3-4 times every week and always do our best to get your parcel out as soon as possible. Below you can find an estimation:

  • Mainland Europe: 3-5 days
  • Rest of Europe: 5-10 days
  • Australia: 2-3 weeks
  • Canada: 2-3 weeks
  • North America: 2-4 weeks
  • South America: 2-4 weeks

Custom charges:
As the buyer, you are responsible for any customs charges that your order may incur.

VAT:
All prices shown in the store are including VAT. If you are living outside of the EU then VAT will automatically be deducted as soon as you select your shipping country.

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